Puppy Care Hub: Everything you need to know

Brushing your puppies teeth

Did you know that a large number of dogs over the age of three develop dental disease? Starting preventative dental care early can make a huge difference in keeping your puppy’s mouth healthy and pain-free as they grow.

The best way to protect your puppy’s teeth is through daily brushing—the gold standard in dental care. A great time to start brushing is around six months, once most adult teeth have come through and teething is complete. Before this age, you can gently introduce dental care by applying dog-specific toothpaste to their gums, helping them get used to the sensation.

We understand that not every puppy loves having their teeth brushed, and that’s okay. There are plenty of other ways to support their dental health, such as specially formulated dental diets, dental chews, or plaque-reducing additives in food or water.

Taking the time to care for your puppy’s teeth now will help prevent pain, infection, and costly treatments in the future. If you’d like more personalised advice or step-by-step guidance, our team would love to help—book a session and let’s keep your puppy smiling bright for years to come.

When is the best time to get my puppy neutered?

The ideal age to neuter a dog can vary depending on several factors. Generally, most dogs are neutered between 6 months and 2 years of age. Research suggests that neutering too early or too late in certain breeds may be linked to specific health concerns, so it’s important to consider your dog as an individual when making this decision/

To help guide you, here is a summary of the key benefits and potential considerations of neutering—essentially, the reasons why owners choose to neuter their dogs:

The benefits for female dogs:

  • No unwanted pregnancies
  • No season
  • No false pregnancies
  • No risk of uterine cancer
  • Reduced risk of mammary tumors (dependent on when they have been neutered)
  • No risk of womb infections

The possible consequences of neutering your female dog:

  • Weight gain (this is due to a change in their metabolism, which can be easily addressed by reducing the amount of food your dog eats)
  • Urinary incontinence (this is more likely if dogs are neutered early)
  • Change in colour an texture of coat
  • Behavioural changes

The benefits for male dogs:

  • No risk of testicular cancer
  • Reduced incidence of prostate enlargement
  • Reduced risk of roaming
  • Potential modification of unwanted behaviours such as mounting, scent marking and chasing female dogs

The possible consequence of neutering your male dog:

  • Weight gain (this is due to a change in their metabolism, which can be easily addressed by reducing the amount of food your dog eats)
  • Change in colour and texture of the coat
  • Behavioural changes (If you have an aggressive dog or dog with low confidence, neutering can exacerbate this)

When deciding whether to neuter your dog, it’s important to consider breed-specific risks and benefits. For personalised advice and guidance, please get in touch with our team at Mayne Vets.

What are the common foods dogs should not eat and when should I contact my Vets in an emergency?

Our curious puppies love to explore the world with their mouths, which can put them at risk of encountering foods, plants, or medicines that are highly toxic to dogs. Being aware of these common household hazards is one of the most important ways to protect your puppy throughout their lifetime and give you peace of mind.

Common Toxins:

  • Chocolate
  • Raisins, sultanas, grapes
  • Onions
  • Macadamia nuts
  • Sweetener xylitol
  • Antifreeze
  • Rodenticides
  • Cleaning products
  • Certain plants
  • Human medication

If you suspect your puppy has ingested something toxic, it’s crucial to act immediately. Some poisons can cause serious harm very quickly, so the faster you respond, the better the chance of a positive outcome. Contact us at the clinic right away, or call the Poisons Advice Line if needed.

Any details you can provide are extremely helpful for guiding treatment. Keep packets, containers, or ingredient lists of what was consumed, along with the timeline and amount if possible.

If this happens outside of normal clinic hours, don’t panic—reach out to your nearest emergency veterinary service, as a Mayne Vets client you have access to 24/7 veterinary advice and support with Vidivet, if needed Vets Now are on hand. Acting quickly can make all the difference in keeping your puppy safe.

Puppy Care Hub:

Toilet training, play biting and crate training: Puppy Care Hub: Everything you need to know – Mayne Vets

Nutrition, socialisation and exclusive puppy series videos Puppy Care Hub: Everything You Need to Know – Mayne Vets

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Puppy Care Hub: Everything you need to know

Now that your puppy is settling into their new home, we’d like to share some key points to keep in mind as you begin their training journey.

As your puppy’s guardian, it’s important to make training a regular part of daily life. Training helps your puppy learn how to behave in different situations, keeps them safe, strengthens the bond between you, and adds mental stimulation to their day. Whether you choose to train at home or in a class, it’s essential to use reward-based techniques rather than methods focused on punishment.

Introducing your puppy to gentle handling from an early age—and continuing to build on this throughout their life—helps them become calm and confident during examinations. This makes visits to the vet or groomer, as well as handling at home, much easier and less stressful for both you and your puppy.

Below are some useful tips on common issues and questions that often arise when welcoming a new puppy into the household.

How do I toilet train my puppy?

Remember that puppies have small bladders and limited bladder control in the early months, so they will need to go to the toilet much more frequently than adult dogs.

Set your puppy up for success by anticipating the times they are most likely to need a toilet break, such as first thing in the morning, after meals, after play sessions, and before bedtime. Pay close attention to signs that your puppy needs to go, such as circling, sniffing the floor, or suddenly stopping what they are doing. Gently guide them to the appropriate toileting area as soon as you notice these signals.

Always reward your puppy immediately after they toilet in the correct place, using praise, affection, or a small treat. This helps them form a positive association with toileting in the right spot.

If your puppy has an accident indoors, remain calm and avoid scolding them. Puppies do not connect punishment with past accidents, and telling them off can create anxiety around toileting. Instead, clean the area thoroughly to remove any lingering scent markers that might encourage repeat accidents.

Consistency is key when toilet training. Use the same cue words for urination or defecation each time, and always take your puppy to the same toileting spot. Over time, this routine helps them understand what is expected and encourages reliable toileting habits.

How do I stop my puppy from play biting?

Puppies explore the world with their mouths and often chew to relieve teething discomfort, stress, boredom, or to get attention. While play biting may seem harmless when they are small, it’s important to teach that mouthing people is not acceptable, especially as adult teeth come in.

To manage play biting:

  • Ensure no one in the household encourages the behaviour—avoid teasing or inviting bites on hands, feet, or clothing.
  • Redirect chewing to age-appropriate toys, praising them for using the toy instead of your body.
  • Anticipate times your puppy is more likely to mouth, such as when tired or hungry, and stay calm. Remove yourself safely if needed (using a crate or baby gate) and offer a chew or food-stuffed Kong.
  • Ignore mouthing or clothing-pulling. Turn away, tuck in limbs, or walk out of the room briefly so your puppy does not gain attention as a reward.
  • During handling or grooming, keep sessions short and provide a small toy to occupy their mouth. Choose quieter times, such as just before a nap.
  • Rotate toys regularly to keep them engaged and distracted from furniture or household items.

How do I crate train my puppy?

A crate should be a safe, warm, and peaceful space for your puppy—a place to rest, feel secure, and be entertained. It should never be used as a form of punishment.

Choosing the right crate:

  • Size: It should be cozy enough to feel safe, yet large enough for your puppy to stand, turn, and eventually grow into their adult size comfortably.
  • Ventilation and visibility: Good airflow and visibility allow your puppy to observe household activity and let you interact or drop treats in without opening the door.
  • Access: A crate with doors at both ends can make initial training easier, allowing your puppy to explore it like a tunnel and build confidence.

Making it comfortable:

  • Add soft bedding, blankets, or towels. You can drape a blanket over one end if your puppy prefers a more enclosed space.
  • Place the crate where your puppy can see household activity but away from the busiest traffic areas. Make it accessible so they can choose to go in when they need a rest.

Using the crate effectively:

Gradually build up the amount of time they spend in the crate, keeping it generally to 2–4 hours during the day, depending on your puppy’s age and temperament.

Always ensure your puppy has toileted before being placed in the crate.

Provide enrichment toys or chews to keep them occupied.

Puppy Care Hub

Teeth brushing, neutering and common toxicities Puppy Care Hub: Everything you need to know – Mayne Vets

Nutrition, socialisation and exclusive puppy series videos Puppy Care Hub: Everything You Need to Know – Mayne Vets

Puppy Care Hub: Everything You Need to Know

What should I feed my dog?

Good nutrition plays a vital role in your puppy’s daily life. Depending on their breed, puppies can take anywhere from 8 to 24 months to reach their full adult size and weight. Throughout this important growth period, it’s essential to provide a diet that supports healthy development. Puppy food should be nutrient-dense to meet their increased energy needs and contain the correct balance of calcium and phosphorus to promote strong, healthy bones. Establishing good nutrition in puppyhood helps set the foundation for long-term health.

Because puppies have small stomachs, they require smaller, more frequent meals to begin with, gradually transitioning to two meals a day as they mature—typically around 6 months of age. Feeding a complete diet specifically formulated for puppies is recommended. If you have a large-breed dog (with an expected adult weight over 25 kg), it’s especially important to choose a large-breed puppy diet, as these puppies need to grow more gradually and usually reach adulthood later than smaller breeds.

Regular weight checks during your puppy’s growth phase are important to ensure they are developing at an appropriate rate. Overfeeding may cause rapid growth, which can contribute to obesity and increase the risk of joint and bone problems.

During your monthly clinic visits for parasite control, we will weigh your puppy, assess their body condition score, and record their progress on a growth chart. This allows us to closely monitor their development and discuss any adjustments that may support their healthy growth.

How do I socialise my dog?

The first few months of a puppy’s life are crucial for building the foundations they’ll rely on throughout adulthood. Between approximately 3 and 16 weeks of age, puppies are especially open to new experiences. During this period, they are learning about the world around them—how to react to new situations, people, animals, environments, and sounds. In many ways, they are developing the essential life skills they’ll carry forward.

As their guardians, it’s our responsibility to ensure these early experiences are positive and well-managed. We aim for puppies to respond calmly or neutrally to new encounters. To achieve this, each experience should be introduced gradually and paired with something positive—such as treats, praise, or play. This helps them form healthy, positive associations they can rely on in the future.

Puppies who experience fear or become overwhelmed during this sensitive period are more likely to develop behaviour challenges later in life. By gently guiding your puppy, taking things at their pace, and supporting them through new situations, you can greatly increase their chances of growing into a confident, well-adjusted adult dog.

Mayne Vets Puppy Series

We are very excited to be offering you some wonderful videos we have put together with Lauren Hewitt-Watts from Dog Mum Mindset, dog trainer and behaviourist. These resources were originally created during the COVID period, when in-person puppy preschool sessions were not possible. However, they remain incredibly valuable and are packed with practical, reliable advice. They cover key topics such as socialisation, handling, appropriate puppy play, and preparing your puppy for comfortable separation.

We hope they help guide you on your journey to becoming the best dog guardian you can be. Whether you’re a first-time puppy owner or have had dogs before, these materials are a fantastic support tool.

How to get the most out of these videos:
• Click on the link —> https://dogmummindset.com/mayne-vets-sign-up
• Sign up for free access to the series
• Take them in bite sized chunks
• Watch them with the whole family
• Take notes and watch them back if needed

Insurance

Insurance

Whether your puppy is already insured or you’re considering pet insurance for the first time, we know that pet insurance can be a bit confusing.  Here are some key points to consider to ensure it is there for you and your cat when they need it most:

It is really important to have insurance that covers a condition “for life”

We advise lifelong cover, your pet will then be covered for a condition throughout their life, an excess would likely be paid each year, but the monetary cover for the condition would be refreshed each policy year.

Some insurance policies offer cover for conditions only for 12 months, therefore if your pet has a ‘lifelong’ condition, such as diabetes or arthritis, they will only be covered for a year, after that it would be classed as pre-existing and is no longer covered. Another type of policy is only covering a condition until the monetary limit has been reached, this may take 6 months, it may take 2 years, but once that monetary limit has been reached it would be classed as pre-existing and no longer covered.

Check what you are covered for?

Dental treatment – For some dental claims to be covered, regular teeth checks need to have been performed by your vets, regular yearly vaccinations help with this. Furthermore, if dental treatment is advised, then this may need to be carried out in a timely manner, for example within 6 months of it being advised. You may presume you are covered, but some insurance companies exclude any treatment related to your pet’s gums.

Consider the limit amount conditions are covered for

Ideally you want your pet to be covered for at least £6000 – £8000 per condition per year. But obviously the more the better. Some insurance companies will offer cover for up to £12,000 and more.

Don’t shop around

Shopping around each year for the cheapest premium isn’t the most cost effective or efficient way to manage pet insurance. Many of us, staff here included, are used to shopping around every year for the cheapest car or home insurance quote on comparison websites. However, doing this with pet insurance is problematic. When you switch providers most policies have a clause that prevents them from covering any pre-existing issues. Therefore any prior issues your cat had can be classed as pre-existing and may not be covered.

Puppy Care Hub

Toilet training, play biting and crate training Puppy Care Hub: Everything you need to know – Mayne Vets

Teeth brushing, neutering and common toxicities Puppy Care Hub: Everything you need to know – Mayne Vets

Meet the Vet Team – New Faces, Same Passionate Care!

If you’ve visited us recently, you might have noticed a few new faces around the clinic. With some exciting additions to our team, we thought it was the perfect time to formally introduce the people behind the scrubs!

At Mayne Vets we believe that trust begins with knowing who’s caring for your beloved pets. Whether you’re popping in for a routine check-up or a more complex treatment, we want you to feel confident and comfortable with our team.

So, who’s new?


Over the past couple of years, we’ve welcomed some incredibly talented vets to our practice, each bringing their own unique skills, experience, and passion for animal care. Veterinary professionals with years of hands-on experience to compassion, care and kindness our growing team has it all and is here to offer the very best for you and your pets.

Whether you’re a long-time client or a new face yourself, we can’t wait for you to get to know our team a little better.

Thank you for trusting us with your furry family members—we’re excited for what the future holds and proud to have such a compassionate, skilled group caring for them.

Meet all our vets here at Mayne!

Charlotte (Practice Owner and Lead Veterinary Surgeon)

Charlotte is one half of the husband-and-wife duo behind our independent practice, which she proudly runs alongside her partner, Keith. Together, they’ve built a clinic that feels as much like a community as it does a veterinary surgery – a place where pets (and their people) are treated like family.

A much-loved member of the team and a familiar face to many of our clients, Charlotte combines clinical expertise with genuine compassion. She has a keen interest in both surgery and medicine, with a passion for ultrasound imaging and is our go-to for more complex diagnoses.

But Charlotte’s talents don’t stop there! Outside the consulting room, she has a passion for plants and aerial silks. She somehow balances her busy clinical life with an active home life and being a mum, bringing that same energy and dedication into everything she does.

Whether she’s caring for a patient, mentoring the team, or finding the perfect sunny spot for her latest plant, Charlotte brings warmth and precision to the practice every single day.

We’re incredibly lucky to have her leading the way – and if you haven’t met her yet, we know you’ll love her just as much as we do.

Keith (Practice Owner and Practice Manager)

Alongside his wife Charlotte, Keith is proud to lead Mayne Vets with a vision for a thriving, sustainable future as an independent veterinary practice.

Owning a veterinary practice isn’t just about running a business for Keith — it’s about building a place where pets receive the best care, clients feel supported, and the team can flourish. These days, Keith consults on Monday afternoons, but much of his time is spent behind the scenes, making sure everything runs smoothly and leading the practice into the future.

Keith is particularly committed to reducing the practice’s carbon footprint and embedding eco-friendly initiatives into everyday work, while also making staff wellbeing a priority. His leadership centres on creating a positive, resilient workplace where both people and patients can thrive.

Away from practice life, he’s known for his pizza-making talents, his love of family time and a good book.

Zaak (Veterinary Surgeon)

Zaakir is our resident vet all the way from South Africa. He graduated in 2020 and initially worked at a mixed, rural practice focusing on serving a disadvantaged community with minimal resources. It was here that he fostered a holistic approach to veterinary medicine, where both people and animals needed to be taken care of.

Zaakir decided to move to the UK to both further his interests in all facets of the profession, and to explore a different part of the world. From Surrey to Essex, he has been steadily developing his acumen as a thorough and compassionate vet. His dedication to both animals and their owner’s shines through in everything he does, making him a truly valued part of our veterinary team – and of the profession as a whole.

In his spare time, he enjoys all different quirks – from aquascaping, crocheting, sketching to relaxing with his endless collection of plants.

We’re so lucky to have him on board!

Ros (Veterinary Surgeon)


Ros has been a valued part of our practice since 2020. The veterinary world is second nature to her — growing up, her mum ran a veterinary clinic in Essex, sparking Ros’s passion for the profession and her natural ability to support both pets and their owners.

You’ll find Ros with us on Mondays and Tuesdays, whether she’s consulting or in theatre, helping to keep everything running seamlessly. She loves the variety that veterinary work brings — no two days are ever the same — and especially enjoys meeting clients and their pets.

At home, life is just as lively with her three children and her much-loved rescue dog, Macy. Originally from Portugal, Macy came to Ros from her UK rescue home four years ago. She’s now around 13, a Chihuahua cross, and full of love and excitement.

When Ros does get a quiet moment, you’ll often find her keeping fit with dog walks, the occasional jog or gym session, or enjoying arts & crafts, baking, or a good book.

We’re very lucky to have Ros as part of our team, and we know our clients always enjoy seeing her friendly face when she’s here.

Gemma (Veterinary Surgeon)

Gemma is one of the newer members of our team joined us at the end of 2024, bringing with her a wealth of experience from working locally across Suffolk and Essex for a number of years. She’s calm and collected under pressure, with a huge depth of knowledge that makes her an invaluable part of the team. Alongside her work here, you may also see her on the odd shift at Vets Now, where her steady approach is a real asset in emergency situations both to our patients and our practice.

Outside of work, Gemma enjoys spending time with her family and her two dogs. She’s also a keen runner and regularly takes part in long distance challenges. Living locally, she even walks to work in the mornings, with the occasional run home in the afternoon! We’re all very impressed by her energy and determination!

We’re so pleased to have Gemma on the team and know our clients will enjoy getting to know her too.

Olivia (Veterinary Surgeon)

We’re excited to introduce Olivia, who joined us this summer to cover Martha’s maternity leave.

Olivia brings with her valuable experience from working in a busy charity practice with the PDSA, and she’s already proving to be a fantastic addition to our team. Her caring approach and commitment to animal welfare shine through in everything she does.

Outside of work, Olivia enjoys spending time with her two cocker spaniels and five cats who certainly keep her on her toes! 🐶

We’re delighted to have her with us and look forward to our clients and their pets getting to know her over the coming months.

Martha (Veterinary Surgeon)

Martha joined us in he clinic at the start of 2024. She has previously worked in a veterinary clinic further afield in Essex, as well as doing voluntary charity work in Asia supporting neutering clinics and vaccination programmes.

At Mayne Vets, Martha has always brought warmth, skill, and a particular passion for veterinary dentistry, where her keen interest has made a real difference for many of our patients. We miss her energy and expertise around the practice whilst she is on maternity leave, but we couldn’t be happier for her as she embarks on this exciting new chapter.

At the start of this month, we are pleased to share that she welcomed a healthy baby boy into the world and is enjoying those precious early moments of motherhood.

We wish Martha and her family all the best during this special time – and we look forward to welcoming her back soon!

‘Brucella Canis Testing Requirements’ – dogs entering the UK from Romania

As of 7th October, it is now a legal requirement for any dog entering the UK from Romania to have tested negative for Brucella Canis before importation. This is definitely a step in the right direction the number of dogs being rescued and rehomed from overseas has increased dramatically in recent years.

In 2022 the UK saw the first case of Brucellosis transmission from an imported pet to an owner which not only resulted in the severe ill health of the owner, but also the euthanasia of the imported pet along with the other dogs in the household. In addition, we have also seen two cases of Brucella in the clinic which have been picked up from blood tests after importation.

What is Brucella canis?

This is a bacteria which can be transmitted through contact with bodily fluids. It can produce a range of symptoms, including lethargy, fever, swollen lymph nodes and reproductive problems. This is a zoonotic disease, which means it can be transmitted from animals to humans. There is no treatment for brucellosis and there is no vaccine currently available for dogs.

It is extremely important for owners to fully understand what these risks are and how they can help preserve the disease-free status of the UK to maintain the future welfare of our pets.

If my pet has tested negative before entering the UK, does it need to be tested again?

Many of the diseases seen in Europe can take up to 6 months after infection to show positive on tests, so a negative Brucella test at the time before import does not guarantee your pet is completely disease free. As mentioned, the changes this week are certainly a step in the right direct, but further improvements to pet travel, owner education and legislation is needed. Finally, we must also bear in mind that many imported pets can harbour potentially life-threatening diseases yet show no outward clinical signs, we call these “Trojan pets” and they pose the risk of passing on their infections to other dogs and people and establishing these diseases in the UK. 

Why is Romania the only country that is affected?

Based on the current samples that have been carried out in recent years, Romania has provided the highest total number of positive Brucella canis infected dogs imported into the UK. Regardless of the country of origin, we would encourage anyone who is importing a dog from the EU, not just Romania, to follow the updated guidelines for Brucella canis testing.

What is the current imported pet policy at Mayne Vets?

As a nation of animal lovers, we would all agree that adopting a pet to give it a better life is a truly admirable thing to do. However, it is important to understand that adopting a pet from overseas does come with some additional risks and responsibilities.  These diseases can have devastating consequences and as such, we have taken the decision to implement a protocol to ensure all our imported patients are tested for the following diseases within 6 months of registering with us:

  • Canine Brucellosis 
  • Leishmania 
  • Babesia 
  • Ehrlichia 
  • Heartworm (Dirofilaria) 
  • Anaplasma 

This not only helps us to protect our team (who are most at risk while handling blood samples and reproductive organs during neutering surgery), but also to help reduce the chance of these diseases becoming established in the UK, affecting the human and dog population.

What are the changes the government have made that will impact me rescuing or rehoming a pet from Romania?

To qualify for importation, two tests must be carried out:

  1. Brucella iELISA (indirect Enzyme Linked Immunosorbent Assay) – this test is highly sensitive for detecting antibodies for Brucella canis
  2. Brucella SAT (Serum Agglutination Test) – this test looks for the presence of Brucella canis, by assessing the reaction between antibodies and bacteria in the body

The two tests work in combination, the SAT is more sensitive to antibodies, which are more abundant during early stages of infection, and the iELISA detects antibodies which are more abundant after the early stages of infection and during chronic infection. This combination gives good coverage for detection of disease from early to the later chronic stages of infection.

Both tests must be negative in order for the dog to be allowed to enter UK. The dog is then able to enter the UK no later than 30 days from when the blood sample was taken. If the time period exceeds 30 days a new blood test would be required delaying the process. Once you have been given a negative result, you are able to apply for importation, and results should be uploaded 2 days before travel. If the test comes back positive, you cannot import the dog into the UK.

Further information can be found below:

https://www.gov.uk/guidance/brucella-canis-testing-dogs-before-import

Kitten Advice

We have assembled some wonderful advice and guidance to help provide you with some tips on socialising your kitten, as we want all our kittens to have a happy and healthy start in life.

The effectiveness of socialisation provided to your kitten will be affected by their underlying personality type, genetic make-up and environmental influences. Therefore, we have a big role as parents, to give our kittens positive experiences of both humans and the world around them so that they can live their lives as happy pets.

The most influential age of kittens will be between 2-7 weeks, you have probably already got your kitten by then. However, our job doesn’t stop as kittens are constantly learning, so don’t let this deter you!

Getting your cat used to the carrier


We tend to see a lot of adult cats arrive at the clinic who are nervous and anxious about being placed in their cat carrier for transport, which is not only very stressful for the cat and the owner, but also makes the examination more challenging for both pet and staff when they arrive. This is another area where if we can introduce this experience at a young age in a calm and positive way they can learn that it is a safe space to be in and travel happily.

Here are some things we would advise when buying a cat carrier:

  • It should be big enough for your cat the lay down comfortably and adjust their position. The carrier you are buying needs to also be big enough for when they grow.
  • Get a carrier that have an opening at the top – this is really useful for getting cats in and out of the carrier both at home and at the vets.
  • Get a carrier that allows for the entire top section to be removed – again this is really useful when creating a safe space at the vets for handling and examining your cat.
  • Ensure it is strong and sturdy, we would advise getting a plastic or metal carrier over a fabric carrier. They are also more hygienic in the event of any accidents.

Cat carrier training:

  • Have the carrier accessible to your cat at all times, to begin with leave it out for them to explore.
  • Place a familiar bed or a blanket in the carrier (should they not be keen to begin with, leave the bedding outside, but gradually move it closer overtime until it is sitting inside).
  • Utilise pheromone and calming sprays when cat carrier training, you can also utilise treats for a positive experience as well inside the carrier.
  • Once they are settled and comfortable with the carrier, get them used to your presence when they are inside the carrier.
  • The next steps would be to try closing the door of the carrier when the cat is inside, picking up the carrier and moving around with them in it.

Ensure all these steps are carried out gradually and are not rushed, there are lots of resources online with advise on carrier training. Feel free to reach out and speak to our nursing team on 01206 851338 for any advice.

Microchipping your cat

Legislation changes in 2024 making it compulsory for all cats to be microchipped. Kittens must be microchipped by the time they are 5 months of age.

We recommend getting your kitten microchipped at the time of neutering, it is included as part of our Pet Health Club, so there is no additional fee to have this done on the day.

Neutering your cat

We advise getting your kitten neutered before they go into the big wide world and especially if you have two kittens of the opposite sex. We generally would book a kitten in to be neutered from 4 months of age.

The benefits of neutering:

  • reduces the likelihood of spraying and inappropriate toiletting
  • reduces calling and wailing (this can often be due to hormones)
  • reduces the incident of fighting, subsequent contraction of FIV and spread of the disease
  • reduces the likelihood of cats roaming, getting injured of lost
  • prevents unwanted litters
  • supports population control of cats

The operation is a an outpatient procedure, they will go home the same day with some pain relief to be administered and will be seen back for a post op check up up to a week later. If you wanted to have a chat with our nursing team about the pros and cons of getting your kitten neutering, discuss any concerns, or look to getting them booked in call us at the clinic on 01206 851338.

Settling your kitten into their new home

Litter trays

Your kitten will likely come to you already litter trained. Ensure you have at least one litter tray per cat in your household, plus one more. Cats can be particular about the preference on location and type of litter substrate. They should be positioned away from their food and water bowls, busy thoroughfare, child access and noise. Use the same litter substrate your kitten is used to initially.

High Places

Cats are natural climbers and will feel safe resting and watching over their surroundings high up. They are multiple ways this can be mimicked in your home; cat trees and towers, wardrobes, radiator beds and shelving.

Suitable kitten play

Playing with your kitten is a great way to bond and encourage the expression of natural behaviors and the great thing is, they need not be expensive. Providing toys for scratching and that mimic hunting are great ways of allowing them to do this. Play isn’t just for when you have a kitten, toys can be used for enrichment throughout your cats life.

Suitable play toys:

  • Kickeroo toys
  • Wand toys
  • Scratch posts
  • Puzzle feeders

We would advise against laser pointers, although they may look fun, cats can become frustrated by not being able to catch something physical. In addition to this, avoid ‘hand play’ with your kitten, otherwise they will soon learn that hands and feet are play toys. As kittens grow, so do their claws and teeth, what was fun and games when they were younger, is likely to cause damage and some pain!

Insurance

Whether your kitten is already insured or you’re considering pet insurance for the first time, we know that pet insurance can be a bit confusing.  Here are some key points to consider to ensure it is there for you and your cat when they need it most:

It is really important to have insurance that covers a condition “for life”

We advise lifelong cover, your pet will then be covered for a condition throughout their life, an excess would likely be paid each year, but the monetary cover for the condition would be refreshed each policy year.

Some insurance policies offer cover for conditions only for 12 months, therefore if your pet has a ‘lifelong’ condition, such as diabetes or arthritis, they will only be covered for a year, after that it would be classed as pre-existing and is no longer covered. Another type of policy is only covering a condition until the monetary limit has been reached, this may take 6 months, it may take 2 years, but once that monetary limit has been reached it would be classed as pre-existing and no longer covered.

Check what you are covered for?

Dental treatment – For some dental claims to be covered, regular teeth checks need to have been performed by your vets, regular yearly vaccinations help with this. Furthermore, if dental treatment is advised, then this may need to be carried out in a timely manner, for example within 6 months of it being advised. You may presume you are covered, but some insurance companies exclude any treatment related to your pet’s gums.

Consider the limit amount conditions are covered for

Ideally you want your pet to be covered for at least £6000 – £8000 per condition per year. But obviously the more the better. Some insurance companies will offer cover for up to £12,000 and more.

Don’t shop around

Shopping around each year for the cheapest premium isn’t the most cost effective or efficient way to manage pet insurance. Many of us, staff here included, are used to shopping around every year for the cheapest car or home insurance quote on comparison websites. However, doing this with pet insurance is problematic. When you switch providers most policies have a clause that prevents them from covering any pre-existing issues. Therefore any prior issues your cat had can be classed as pre-existing and may not be covered.

Hear about Keith’s Visit to The Veterinary Green Discussion Forum

At Mayne Vets, we’re passionate not only about animal health but also about the health of our planet. As part of our ongoing commitment to sustainability, we are always exploring new ways to reduce our environmental impact—within the practice and in the wider veterinary profession.

In June, our Practice Manager Keith attended the Webinar Vet’s Veterinary Green Discussion Forum, a fantastic event focused on the latest thinking, innovations, and challenges around sustainability in veterinary medicine.

🔬 Spotlight on Parasiticides

One of the key topics at the conference was the environmental impact of parasiticides (products used to control fleas, ticks, and worms). This is a hot topic in the veterinary world, as emerging concerns suggest that certain parasiticides used in these treatments harms wildlife and aquatic ecosystems. Check out our Pet Owner Sustainability Series – Part One for more information!

While the research is still developing, there’s a growing conversation about how we, as a profession, can adapt. We’re proud to be part of that discussion—and we’re actively exploring ways we can evolve our clinic.

Coming Soon: a reimagined Pet Health Club

We’re looking at the possibility of a introducing a new option for our Pet Health Club, where the need for preventative treatments is discussed on a case-by-case basis with your vet, balancing the health and risks of your pet and household with environmental concerns and discussing testing options as an alternative. Watch this space! You can read more about related topics, including disease risks, in a previous newsletter article.

💊 Tackling Antimicrobial Resistance

Another focus of the conference was responsible antibiotic use. At our clinic, we’re already committed to the principles of responsible prescribing, and we are going to be stepping up our efforts even more.


We’re encouraging pet owners to return any unused or expired medications to us—so they can be safely incinerated and not end up in landfill or water systems, where they can contribute to environmental contamination and antimicrobial resistance. We are planning on running an antibiotic amnesty end of the year, so keep an eye out on our social media pages. In the meantime, if you have any medication at home, please do bring it in to the practice for us to safely and responsibly dispose of.

🌎 Every Step Counts

Sustainability is a journey, not a destination—and we’re learning more every day. We’ll continue to share updates as we implement new practices and explore innovative solutions that benefit pets, people, and the planet.

If you have questions about any of the topics mentioned—or want to know more about how your pet’s care can be more eco-conscious—our team is always happy to chat. Drop us an email to reception@maynevets.co.uk or Whatsapp us on 07360541569.

Sustainable Pet Ownership – Biodiversity

Biodiversity refers to the variety of species we have living here on Earth, from plant life to mammals, insects to fungi. However, our pet’s love of the great outdoors could be having a negative impact on biodiversity. This blog as part of our Pet Owner Sustainability series will focus on possible adaptations and considerations that could be made in order to support and sustain biodiversity while enjoying the benefits of owning a pet.

Cats are natural hunters, preying on a variety of species, worms, butterflies, insects, mice and birds to name a few. The most direct way cats have an effect on wildlife is through predation.  For example, one study in 2003 estimated that cats in the United Kingdom, within a 5-month period, brought home 57 million mammals, 27 million birds and five million reptiles and amphibians. A paper in 2016, has reported cats currently endanger 367 species which are at risk of extinction.

A few ways to potentially mitigate these effects are:

  • Keeping your cat inside at night time

This is often easier said than done if you have a cat who has been allowed outside at night from a young age. This option may not be for every cat or every pet owner, cats are creatures of habit, often sudden changes to their routine can be stressful. It may not be possible because of your work or life schedule. Therefore weighing up all the pros and cons for both yourself and your cat’s wellbeing should be taken into consideration.

Forming this habit when your cat is a kitten would be the best option. However, this will not prevent cats from catching prey during daylight hours. In addition, the location of your home and the time of year can affect what prey species are impacted by the presence of our pet cats. It should be noted, cats don’t always bring the prey they catch home, so bear that in mind if you think your cat isn’t a hunter.

  • Use of a bell on your cats collar

A bell will alert birds and mice a little earlier to a predator sneaking up on them. However, they don’t tend to as effective on fledgling birds and eggs. Collars and a bell may not be tolerated by all cats, if this stresses them out at all then the may not be an option for your furry feline.

  • Ensure predation playtime with your cat

Every cat is different as to what toys they prefer based on their individual instincts, whether a wand toy or a kickeroo. Ensuring you have toys available so they can stalk, pounce, swat and satisfy their hunting instinct is the way to go. Avoid using laser toys as these can lead to frustration.

  • Consider installing cat proof fencing in your garden

In addition the hunting, an indirect way domestic cats affect wildlife can be with their mere presence alone. Firstly, their scent, smell and presence can disturb feeding patterns, behaviors, reproduction, foraging and stress responses of prey animals. Secondly, should your cat be sharing their habitat with another predator, such as a fox or a bird of prey, this increases the competition and availability for food.

Dogs are lovers of the great outdoors, running through grasses, fields and rivers. As responsible dog owners we should be respectful of the countryside code and consider the impacts our dogs may have on biodiversity. Bedfordshire, Cambridgeshire and Northamptonshire Wildlife Trust found that dogs off lead were accountable for 40% of wildlife disturbances, compared to only 5% for dog who were on their lead. Here are a few top tips when you are out and about:

  • Keep your dog under control and in sight at all times
  • Do not disturb or damage dens and nests. Leave trees, sticks, stones and plants as you find them
  • Ensure you walk and stay on marked paths
  • Give wild animals, horses and livestock plenty of space
  • Follow local signs and Open Access laws on where you can walk your dog and whether they should be kept on a lead

Did you know? On Open Access land your dog should be on a lead no longer than 2 metres in length, between 1st March – 31st July due to ground nesting birds and at all times when around livestock.

  • Clear up after your dog and dispose of rubbish in dog waste bins
  • Implement command training and habituation with livestock from a young age

We know that the environmental impacts human have on biodiversity are much more significant, however this shouldn’t negate some of the positive steps and changes pet owners can make to make the world more sustainable, not just for future pets, but flora, fauna, insects and fungi.

We appreciate adjusting routines for pets can be difficult to do. If you are thinking of making a change and want to discuss any of these topics further, please feel free to contact the clinic.

Librela and Arthritis: an update on its safety and use in dogs

We are aware that there has been some recent concerns about the use of Librela for the treatment of osteoarthritis and its safety. We thought it may be helpful to provide some information as to when and why it has been used, and what updated information we have with regards to its safe use.

Osteoarthritis

Osteoarthritis, similar to humans, affects many dogs, cats and other species. It is a complex disease with multiple causes. The wear and tear of joints can be age-related (especially in our overweight pets), due to prior injury, infection, it can be an immune mediated issue and even as a result of developmental abnormalities, predisposing our younger pets to an earlier onset (such as hip and elbow dysplasia).

When it comes to taking care of our arthritic pets, our main goals are to reduce their pain, maintain their joint health, their mobility and thus, their quality of life. When your dog is showing signs of arthritis, whether that be obvious issues with their mobility or more subtle changes to behaviour, we will always start with a thorough examination and discussion with you. Depending on your pet: their breed, age, weight, how quickly it began, history of trauma and the examination itself – all of these factors will normally determine the course of action. We may discuss imaging the joints with you if we feel it may be warranted to gather more information or confirm a diagnosis.

As veterinarians, we will always tailor the treatment plan to the pet and our client’s needs. In any condition, our treatment is based on medical knowledge, and comparing the risks and benefits of any medication or procedure to the ultimate goal of – either curing the disease, or making your pet as comfortable as possible. In terms of treatment for osteoarthritis, the options are wide-ranging including pain medication, weight management, over-the-counter joint supplements, physiotherapy and surgery in select cases. In most cases, these remedies are used in tandem due to the complexity of arthritis itself.

What is Librela?

Now lets talk about Librela. It is a monthly injection we have used to treat the pain caused by osteoarthritis in dogs. It was introduced to the European market in February 2021. Since then, Zoetis has reported that 21 million doses have been distributed globally, helping millions of dogs lead a more comfortable life.

It’s effectively an antibody, which is specifically designed to bind to and eliminate something called the Nerve Growth Factor (NGF). NGF, is a protein which is involved in nerve function, and is associated with the pain stimulus or sensation in arthritic dogs. By extension, if Librela binds to the NGF and prevents the sensation of pain, this will lead to pain relief for the treated dog.

Librela, Studies and its Safety

Prior to its introduction to the market, as is standard for any medication, safety and efficacy studies were conducted in the US and EU. They demonstrated a reasonable safety profile and efficacy in the dogs treated, usually after 2 monthly doses were administered. However, as with all drugs used in veterinary medicine, safety and efficacy monitoring does not end when a medication is introduced to the market. The safety of all drugs used in the veterinary market in the UK is continually assessed by a regulatory body, the Veterinary Medicines Directorate (VMD). The VMD uses feedback on drug use from owners, veterinary surgeons and the pharmaceutical manufacturers, to survey the effect and safety of the drugs while being used in the market.

As such, the list of potential adverse reactions maybe linked with Librela has been updated as of 2025:

  • Balance problems or trouble walking
  • Weakness or trouble standing
  • Paralysis
  • Seizures
  • Drinking more
  • Urinating more
  • Loss of bladder control
  • Vomiting or diarrhoea

It’s important to note that Zoetis (the manufacturer) has issued a statement regarding the above adverse reactions dated 18th December, 2024:

“With over 21 million doses distributed globally, no individual adverse event sign has been reported at a rate higher than rare, as defined by the European Medicines Agency (EMA) – representing less than 10 occurrences per 10,000 treated animals.”

In addition to this, a veterinary-specialist led review of mobility adverse reactions of Librela was conducted and published on the 9th of May 2025. The study highlighted a potential ninefold increase in reports of unexpected lameness or mobility concerns after Librela was introduced to the market.

However, the study noted the limitations of associating Librela with these reports in dogs with concurrent underlying issues such as arthritis or pre-existing conditions. In short, they felt there was a far higher level of reported side effects than they would have expected and that has been reported in the use of other drugs, but they couldn’t look at each individual report to verify a definite link to Librela use. For example, if an arthritic dog jumped off a sofa and presented with lameness to a vet and the case was reported, this would be included in their study.

Furthermore, the study did caution and highlight the need for continuous surveillance of its usage. The main point of contention being that in humans, the inhibition of the Nerve Growth Factor (NGF) was linked to accelerated joint degeneration in some cases during clinical trials, resulting in a syndrome known as rapidly progressive osteoarthritis. It is important to note that this has not been conclusively demonstrated in dogs yet.

So, is Librela safe to use in my dog?

Ultimately, it has been used safely and effectively in many of our patients and the frequency of side effects reported to it are still rare. However, this does not mean there are no adverse reactions associated with it. As mentioned earlier, we always assess the risk and benefit to each, individual patient.

Most of our arthritic dogs are started on first line pain medications, such as anti-inflammatory drugs; Paracetamol (dog specific), off licence human medications and a range of other drugs in combination with appropriate interventions such as weight management and physiotherapy. However, every drug has its own set of potential adverse reactions, and in those cases, Librela has risen as an effective alternative management of osteoarthritis for some of our older patients, especially where other drugs have proven to not be safe for them or not as effective. Vets are governed by the ‘cascade system’, which is a legal framework that means we should always first prescribe medication formulated for the intended species and use, such as the licensed use of Librela for arthritis in dogs.

For those of you whose dogs are already receiving Librela, please be aware we are always monitoring any drug we use in our patients for its effect and safety. Our highly experienced nurses are fantastic at providing great care during the monthly injection appointments and a vet will normally review your pet every 6 months or sooner if we have concerns raised through you or by our nurses.

If your dog has one of the following issues after starting Librela or existing signs that seems to be worsening such as:

  • Balance problems
  • Trouble standing or walking
  • Seizures
  • Urinary problems
  • Lack of effect in controlling pain

Then, please contact us so our vets can examine your pet and review their management. It’s important to note that most of our patients that receive Librela are our older pets. As such, many more conditions and diseases can cause signs identical to these adverse events. Progressive arthritis may invariably lead to further mobility issues and our arthritic pets can be more prone to the effects of a traumatic injury. By working together, we can identify and treat common conditions that maybe contributing to the above issues, and in the absence of any other cause, alter your pet’s treatment to more suitable medications.

As always, your pet’s health and welfare is paramount to everything that we do at Mayne Veterinary Clinic and the profession at large. We will share any updated information as it’s provided to us. Our vets are always happy to address any concerns you may have. Your pet’s comfort, mobility and safety will always be protected with us.

Rabbit Vaccination Update – Highly Virulent RVHD Strain

Your current yearly vaccination protocol covers for myxomatosis, RVHD1 and RVHD 2. You may or may not be aware that a new strain of RVHD2 that has been detected in the recent months which is highly virulent. This strain has primarily been detected in Europe (Hungary, France, Netherlands and Italy), with over 50% of the cases being confirmed as this new highly virulent strain. The presence of this new strain has not been reported in the UK, however as reported from past experience with previous strains of RVHD it is only a matter of time.

The current yearly vaccination your rabbit gets has not been tested to confirm whether it provides immunity against this new strain. Therefore, a new vaccine has been manufactured for this reason. However it means that your rabbit would now require two vaccinations a year.

In order for us to be able to offer this to our clients and their pets we would need to run a scheduled vaccination session over one morning, which we are proposing to be a Saturday. There are two reasons for this:

1) The new vaccination is currently only available as a multi dose bottle, rather than the single dose vials your rabbit would normally get.

2) The new vaccination once opened must be used within 10 hours.

What is RVHD?

‘Rabbit viral haemorrhagic disease’ can be spread by direct and indirect contact:

  • Direct: coming into contact with infected and potentially unvaccinated rabbits
  • Indirect: coming into contact with infected clothing, kennels, hutches, equipment

Clinical signs:

Unfortunately, the most common sign is sudden death dependent on the strain (RVHD 1 80-90% and RVHD2/variant strain 50-80%). Often there is no indication that your rabbit has been unwell until it is too late.

If they have acquired an acute or subacute form then symptoms are variable: fever, inappetance, neurological symptoms, breathing issues, jaundice, bloody nasal discharge.

Treatment:

There is not specific treatment for this disease, only supportive care for the symptoms. The most effectove way to get on top of this disease is stringent infection control measures, early vaccination in young rabbits and remaining up to date throughout their lifetime.

Frequently asked questions?

My rabbit isn’t due it’s usually vaccination until the summer, should I wait?

The short answer is no. We would advise, as would The Rabbit Welfare Association, to get your rabbits vaccinated against this new strain promptly. This vaccination cannot be given at the same time as the previous vaccination, there should be at least a 2 week period between the two.

My rabbit isn’t up to date on any of their vaccinations, what should I do?

To book an appointment with one of our vets for their vaccinations, please contact us by telephone on 01206 851338, message us on 07360541569 or book your appointment online via our website at https://www.maynevets.co.uk/

If your vaccinations are up to date, but you would like to register your interest in the new vaccine, then please contact us at Mayne Vets, once available we will be in touch.